Ubiquiti device discovery tool download4/27/2023 ![]() Make sure you have already gone through the setup process of your UniFi OS Host*. Your UniFi application must be set up and running before adopting a new device. Make sure UniFi Network is set up and running on a UniFi Host Follow our simple troubleshooting process below. If you are having trouble, it is likely due to an issue in your environment. Sign in to your UniFi application on the Web Portal or mobile app ( iOS and Android) and click to Adopt the device.Power on your new UniFi device and connect it to the same network as your UniFi host. ![]() We recommend using a UniFi OS Console for the simplest, most streamlined adoption process. Set up your UniFi application on your UniFi OS Host (e.g., a Dream Machine product or Cloud Key Gen2 Plus).All UniFi Access Points (APs), cameras, phones, and other devices are designed to make the adoption process as simple as possible. If you have any questions, just drop a comment below.Adoption is the process of connecting a device to the UniFi application that will manage it. If you are still unable the adopt the Access Point, then follow this article where we are going to solve the adoption failed error. Type info and press enter to see the status of the access point: UAP-AC-Lite-BZ.5.43.36# infoĪs you can see in the results above, the inform URL is set correctly, but the device is still waiting for adoption. If the access point still doesn’t show up in the controller, then check if the settings are applied correctly. You should now see the access point in the controller, ready for adoption. Complete the adoption in the controller.Type the following command and press enter: So if the IP Address of your controller is 192.168.1.1, then the inform URL is : The inform URL is the IP Address of your controller followed by the port number: 8080/inform. Type ssh (replace 192.168.1.142 with the IP Address of your access point)Įnter the default password ubnt (or lookup the SSH details in your controller) Press Windows key + X (or right-click your start menu) To do this we are going to use PowerShell.ġ. We first need to connect the access point over SSH. You can use the Ubiquiti Discovery Tool for this or Advanced Ip Scanner. We also need to know the IP Address of the access point. This doesn’t always work, better is to use the IP Address of the controller, for example: Unifi is the internal DNS name of your Unifi Controller. Note The default inform url is unifi:8080/inform. If you have changed it, then you can look it up in the controller under System > Application Configuration > Device SSH Authentication. The default SSH username and password are ubnt. You don’t need an SSH client for this, we can simply use PowerShell for this, which is installed by default on all Windows 10 and 11 computers. To set the inform URL we need to connect over SSH to the Unifi access point. This doesn’t always work, so we need to tell the access point the correct address of the Unifi Controller. By default, the access point will search the network for the controller, using the default DNS name unifi. The Set-Inform URL tells the Unifi Access Point where the controller is located. In this article, I will explain how you can use the Set-Inform command on an Unifi Access Point. But sometimes the device won’t show up in the controller. When the status led of your new access point is steady white (or steady amber for older access points) then it’s waiting for adoption. But what if your new access point isn’t showing up in your controller? Unifi Access points are great devices, most of the time when you connect a new Access Point they will find the controller within a minute.
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